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Giveaway Troubleshooting

I cannot enter the WOOX giveaway because I am being marked as spam.

We have verified the system is working and are able to enter without difficulty. We have reduced the spam settings in the platform to minimum, but for some reason your entry is still triggering the platforms anti-spam settings. Here are a few options

I am having trouble entering my Date of birth on the WOOX Giveaway.

Unfortunately, we aren’t able to change how the date of birth is entered, this is something that is built into the SweepWidget platform and cannot be changed. Here’s a helpful tip: instead of using the arrows to change the date, try tapping or clicki